Touch Screen Version: Full Kit With Single Extruder + 3.2 Inch TFT Full Color Touch Screen
Touch Double E Version: Full Kit With Single Extruder + Touch Screen + Cyclops Type Extruder + Chimera Type Extruder + Wifi Module
All Version is include auto level sensor
1,Modular packaging,all 3d printer kits are in small box,and the small box are in large box,scientific packaging design, each part carefully protected to ensure safe arrival.
2,In the package,include all Reprap prusa 3d printer kits,two rolls filament,assembly manual,user manual, software,2G sd card,another more nozzle and one roll masking tape.
3,If your address are is remote area, you need to pay remote fee,we will contact you before shipping printer.
4,Usually will ship in 3 days after get the payment. will ship by express like DHL, UPS and Fedex, buyers will get it in 7-14 days.
all the tracking information can be tracked on website.
1,Any customs tax are the buyer’s responsibility,seller dont bear the tariff.If you have any doubts about customs,please seek advice from your local customs office.
2,In order to save import duty for you, normal condition we will declare lower value for 3d printer,if you have special requirements,please leave message to us,we are glad to do as your require.
1,If you are satisfied with full metal frame i3 reprap 3d printer kits,please leave a positive feedback to us,thank you.
2,If you are not satisfied for any reason,please contact us before leaving a negative feedback,we will together work with you to help you solve the problem until you are satisfied.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.